Shipping and Delivery Policy

At Shantimaa Welfare Foundation, we are committed to ensuring that all products, materials, and documents are delivered efficiently and on time. Please read our Shipping and Delivery Policy carefully.

 


1. Scope of Policy

This policy applies to all products, merchandise, and informational materials ordered through our official website or during fundraising events.


2. Shipping Methods and Charges

  • We offer standard and express shipping options based on availability and location.

  • Shipping charges are calculated based on the destination, package weight, and delivery speed selected.

  • Any applicable shipping fees will be displayed at checkout before payment.


3. Order Processing

  • Orders are processed within 2-3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking details once your order is shipped.


4. Delivery Time

  • Standard Delivery: 5-10 business days

  • Express Delivery: 2-5 business days

  • Delivery times may vary based on location and unforeseen circumstances.


5. Order Tracking

  • Once shipped, you can track your order using the tracking number provided in the confirmation email.

  • For assistance, please contact us using the details below.


6. Delivery Issues

  • If a delivery attempt fails due to incorrect information provided by the customer, additional shipping charges may apply.

  • In case of damage or missing items, please notify us within 48 hours of delivery for resolution.


7. International Shipping

  • Currently, we do not offer international shipping. Our services are limited to India.


8. Changes to Policy

Shantimaa Welfare Foundation reserves the right to modify this Shipping and Delivery Policy at any time. Updates will be reflected on our website.


9. Contact Us

For any inquiries or assistance regarding shipping and delivery, please reach out to us:
📧 Email: support@shantimaawelfarefoundation.com
📞 Phone: 8402971503
🌐 Website: shantimaawelfarefoundation.com

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