Cancellation and Refund Policy

At Shantimaa Welfare Foundation, we deeply appreciate your support and contributions. We strive to ensure transparency and fairness in our donation processes. Please read our Cancellation and Refund Policy carefully before making any contributions.

1. Donations

• All donations made to Shantimaa Welfare Foundation are voluntary and intended for charitable purposes.

• Once a donation is made, it is non-refundable except under exceptional circumstances as outlined below.

2. Cancellation Policy

• Cancellations of donations can be requested within 24 hours of the transaction if the donation was made in error.

• To initiate a cancellation request, please contact us immediately with details of the donation, including:

  • Full Name

  • Transaction ID

  • Date and Amount of Donation

  • Reason for Cancellation

3. Refund Policy

• Refunds will only be considered in genuine cases, such as:

  • Duplicate donations due to technical errors.

  • Errors in the donation amount.

  • Fraudulent or unauthorized transactions.

• The decision to approve a refund will be at the sole discretion of Shantimaa Welfare Foundation.

• Approved refunds will be processed within 7-10 business days through the original payment method.

4. Changes to Policy

Shantimaa Welfare Foundation reserves the right to amend this Cancellation and Refund Policy at any time. Changes will be updated on our website promptly.

5. Contact Us

For cancellation or refund requests, please reach out to us:
📧 Email: support@shantimaawelfarefoundation.com
📞 Phone: 8402971503
🌐 Website: shantimaawelfarefoundation.com